Terms and Conditions of Use
These Terms and Conditions shall go into effect on April 20, 2020.
Article 1 (Purpose)
The purpose of these Terms and Conditions is to establish guidelines on the rights, obligations and responsibilities of, and other necessary matters for Game Eye Corp. (electronic commerce business operator) (hereafter referred to as “the Company”) and Members regarding the use of game analysis, team management services, and other overall attendant services (hereinafter referred to as the “Services”) provided by Game Eye Corp.
Article 2 (Definition of Terms)
① “Game Eye” (hereinafter referred to as the “the Company”) refers to a virtual business site established by Game Eye Corp. to trade goods, etc., using computer and information communication facilities to provide goods and services (hereinafter referred to as “Goods, etc.”) to users.
② “User” (or “Users” depending on the context) refers to a member or non-member who has accessed DeepLoL Pro to use the Services provided by Game Eye Corp. in accordance with these Terms and Conditions.
③ “Member” (or “Members” depending on the context) refers to a person who has signed up to use the Service DeepLoL Pro, provided by Game Eye Corp.
④ “Customer” refers to a person who uses a paid service after making a purchase contract with the “Company” and paying the price.
⑤ “Services” refers to company introduction, product information, and all other attendant services that Members may use regardless of the terminals, such as various wired and wireless devices including personal computers, television, mobile devices, and telecommunication equipment.
⑥ “ID” refers to an email address chosen by the Member and granted by the Company for identification of the Member and use of the Services.
⑦ “Password” refers to a unique combination of letters or numbers a Member has created for the protection of the Member’s personal information and that confirm the Member’s identity.
“Post” (or “Posts” depending on the context) refers to all information and materials, such as text, documents, images, voice recordings, links, files, or a combination of any of the foregoing, that a Member has uploaded to the Services while using the Services.
Article 3 (Display, Explanation, and Amendment of the Terms and Conditions, Etc.)
① Game Eye Corp. shall present these Terms and Conditions to a Member at the time that Member signs up for the Services, and, for ease of recognition by Users, display the contents of these Terms and Conditions, company name and representative, business address (including an address for the place that handles customer complaints), phone number, fax number, email address, business registration number, e-commerce permit number, and the name of the Chief Privacy Officer on the main page of the website. The content of these Terms and Conditions, however, shall be displayed on a linked page.
② Prior to a User’s agreement to these Terms and Conditions, Game Eye Corp. shall provide a separate linked page or a pop-up screen to obtain the User’s confirmation of his or her understanding of important details stipulated in these Terms and Conditions, such as the terms for withdrawal of purchase contract subscription and refunds.
③ Game Eye Corp. may make amendments within the permissible range without violating applicable laws such as the Act on the Consumer Protection in Electronic Commerce, etc., Act on the Regulation of Terms and Conditions, Framework Act on Electronic Documents and Transactions, Electronic Financial Transactions Act, Digital Signature Act, Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., Act on Door-To-Door Sales, etc., and the Framework Act on Consumers.
④ In the event of amendments to these Terms and Conditions, Game Eye Corp. shall specify the effective date, reason(s) for amendment, and the existing Terms and Conditions on the main page of the website, beginning seven (7) days prior to the effective date until the day before the effective date. If the Terms and Conditions are amended to the User’s disadvantage, then Game Eye Corp. shall display a notice, at least 30 days in advance, that clarifies and compares the “before and after” changes in an easy-to-understand manner.
⑤ In the event of amendments to these Terms and Conditions, amended Terms and Conditions shall apply only to contracts concluded after the effective date, whereas all contracts concluded before the effective date will remain under the provisions of the old Terms and Conditions. However, if a User who has already signed the contract wishes to have the amendments administered, then the User may send his or her intent to the Company and acquire consent from Game Eye Corp. within the notice period stated in Clause 3 and it shall be applied accordingly.
⑥ Any matter not specified in these Terms and Conditions and interpretation of these Terms and Conditions shall be in accordance with the Act on the Consumer Protection in Electronic Commerce, etc., Act on the Regulations of Terms and Conditions, Act on the Consumer Protection in Electronic Commerce, etc. provided by the Fair Trade Commission, and other applicable laws and commercial practices.
Article 4 (Effectiveness of the Contract for Use)
① The Contract for Use shall be considered in effect when a Member agrees to the Terms and Conditions of Use on the sign-up page provided by the Services, applies to use the Services, and the Company approves such application.
② The User shall enter his or her actual information when making a request to use the Services stated in Clause 1. Members who enter false identity information or make unauthorized use of another person’s information cannot assert the rights of Members under these Terms and Conditions, and the Company may cancel or terminate the Contract of Use without a refund.
③ Application of use is restricted for children under the age of 14. The Services are also not provided to children under the age of 14.
④ As a rule, the Company approves the use of the Services for Users who have agreed to the Terms and Conditions of Use and applied for use in the order of applications received. However, the Company may defer approval for a certain period when there is no room in the Company’s facilities, or when there are technical problems, service disruptions, or other issues that make it difficult to approve or reject the application for use.
⑤ The Company may not approve or may terminate the Contract of Use post facto for applications where the following cases apply:
⑥ A Member may terminate the Contract for Use at any time by requesting the Company to withdraw his or her membership.
⑦ A Member shall immediately correct any changes that occur in the personal information and all other information he or she entered at the time of signing up for membership or edited afterward. The Company shall not be liable for any damages incurred by a Member due to a delay in correcting this information.
Article 5 (Obligation to Protect Personal Information)
① Game Eye Corp. collects the minimum personal information necessary from Users to provide the Services.
② Game Eye Corp. shall not collect information needed for purchase contracts in advance, at the time of applying for membership. However, in cases where personal identification is required prior to a purchase contract, a minimum amount of specified personal information shall be collected for the fulfillment of the obligation in regards to relevant laws and legislation.
③ Game Eye Corp. shall notify Users of the purpose for collection and use of personal information before obtaining consent from Users to collect and use their personal information.
④ Game Eye Corp. shall not use the collected personal information outside its intended purposes. In the event of a new purpose for the use of or when providing to third parties the collected personal information, Game Eye Corp. shall notify the User of the purpose for use and obtain the User’s consent during the stage of use and provision of information. However, exceptions shall be made for cases regulated by relevant laws and legislation.
⑤ In the event that Game Eye Corp. is required to obtain the consent of a User under Clauses 2 and 3, Game Eye Corp. shall specify the User in advance and notify him or her of the identity of its Chief Privacy Officer (affiliation, name, phone number, and other contact information), purposes for the collection and use of information, matters related to the provision of information to a third party (recipient, purpose of provision, and the information to be provided), and the provisions stipulated in Article 22(2) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. The User may at any time withdraw his or her consent.
⑥ A User may, at any time, request the confirmation and/or correction of errors in his or her personal information possessed by Game Eye Corp., and Game Eye Corp. shall be responsible for taking any necessary measures without delay. In the event that a User requests the correction of an error, Game Eye Corp. shall not use the applicable personal information until the error is corrected.
⑦ For the protection of personal information, Game Eye Corp. shall limit the number of persons handling personal information to a minimum, and shall be responsible for any damages caused by loss, theft, leakage, falsification, and disclosure of personal information including credit card and bank account information to third parties without the consent of the User.
⑧ Game Eye Corp. and any third parties who received personal information from Game Eye Corp. shall, without delay, destroy all personal information once the purpose of collection has been achieved.
⑨ Game Eye Corp. shall not have the consent form regarding the collection, use, and disclosure of personal information set to be filled out in advance. Game Eye Corp. must specify the Services that will be restricted if the User does not agree to the collection, use, and disclosure of personal information, and Game Eye Corp. shall not restrict or refuse to provide the Services on the basis of a User’s refusal to agree to the collection, use, and disclosure of personal information that do not include the collection of compulsory information.
Article 6 (Member ID and Password)
① Members shall be responsible for the management of their own IDs and passwords, except for cases in Article 5.
② Members shall not allow any third parties to use their IDs or passwords.
③ If a Member recognizes that his or her ID and/or password has been stolen or is being used by a third party, that Member shall immediately notify Game Eye Corp., and follow Game Eye Corp.’s instructions when provided.
④ Game Eye Corp. is not liable for any damages incurred for a specific Member during the use of the Services due to that Member’s careless management of his or her ID and/or password or any damages incurred due to a third party’s wrongful use without the Company’s intention or gross negligence.
Article 7 (Obligations of Members)
① Members shall avoid the following actions:
1) Using false information at the time of application or revision of information;
2) Using another person’s information;
3) Changing the information displayed on DeepLoL Pro site
4) Remitting or displaying information (computer programs, etc.) other than the information chosen by Game Eye Corp.;
5) Infringing copyright or intellectual property rights of Game Eye Corp. or a third party;
6) Taking any action that harms the reputation or interrupts the operation of Game Eye Corp. or a third party;
7) Disclosing or displaying any information containing indecent or violent messages, images, voice recordings, or other information that goes against public order and morals.
② If a Member engages in any action prohibited by the previous clause, the Company may take reasonable measures, such as restricting the use of the Services by suspending their use, terminating the contract, etc., and reporting the Member to an investigation agency. In such cases, no refund shall be made. Game Eye Corp. may, at its discretion, modify or discontinue the Services (or any part thereof) temporarily or permanently, with notice of such modification or discontinuation displayed on the website.
③ Members shall not engage in sales or advertising activities that violate the purposes and methods of use specified by the Company without the Company’s prior permission. A Member’s use of the Services shall not infringe on the Company’s property rights, business rights, or business model.
Article 8 (Obligations of Game Eye Corp.)
① Game Eye Corp. shall not take any actions prohibited by law or these Terms and Conditions, or actions that go against public order and morals. Game Eye Corp. shall do its utmost to provide goods and services on a continuous and stable basis in accordance with the provisions in these Terms and Conditions.
② Game Eye Corp. shall be equipped with a security system to protect personal information of Users (including credit information) and provide a safe environment for Users to use its online services.
③ In accordance with Article 3 of the Act on Fair Labeling and Advertising, Game Eye Corp. shall be responsible for compensating User(s) if damages are incurred through unfair labeling or advertising of its products or services.
④ Game Eye Corp. shall not send any profit-making email advertisements when not wanted by Users.
Article 9 (Provision of and Changes to the Services)
① Game Eye Corp. provides team management services and a website called DeepLoL Pro, which includes functions such as team management, players’ records and statistics. Game Eye Corp.’s pricing system may be obtained by submitting an inquiry to a sales representative via its website. The Company may change the pricing system at its discretion. All changes shall be communicated to customers and mentioned on the website.
② The Company shall provide the following services to the customer:
1) eSports team management service;
2) statistics and ranking service for eSports matches, players, and Solo Rank;
3) Ward analysis;
4) Team/player evaluation;
5) Solo Rank data management for favorite players;
6) Prevalence forecast data by hour through learned AI model (AI simulator);
7) Video link service;
8) Other services, such as those developed by Game Eye Corp. or services provided or that will be provided to Members through Game Eye Corp.’s partnership contract with another company.
③ In the event the Goods are sold out or their technical specifications change, etc., Game Eye Corp. may change the contents of the Goods to be provided in a future contract. In such case, the changed Goods and the date of delivery shall be immediately announced on the page where the current Goods are posted.
④ However, the form, function, design, etc., of the Services provided by Game Eye Corp. may change or be discontinued at any time when deemed necessary. The Company shall not notify Members in advance regarding any individual changes.
⑤ Game Eye Corp. shall not grant Members the right to use its name or the name of its Services, trademark, service mark, logo, domain name, or any other discernible brand features, unless the right to use the brand features of the game analysis service and overall services is explicitly granted by a separate written contract signed between Game Eye Corp. and Member(s).
Article 10 (Suspension of Services)
① Game Eye Corp. may temporarily suspend its Services for the following reasons: maintenance of computers and telecommunications equipment, replacement or damage, interruption of communication, etc.
② Game Eye Corp. shall compensate the User or any third party for damages caused by the temporary suspension of Services due to reason(s) specified in Clause 1. However, this shall not apply if Game Eye Corp. proves that such event is not caused by its intention or negligence.
③ In the event Game Eye Corp. cannot provide Services due to the conversion of business, abandonment of business, business merger, or a variety of other reasons, the Company shall notify the Users as specified in Article 11 (Notification of Members) and compensate them in accordance with the conditions initially proposed by Game Eye Corp.. However, if Game Eye Corp. does not advise the standards for compensation, etc., Game Eye Corp. shall pay Users’ mileage points or accumulated funds in kind or cash of which value corresponds to the currency being used at Game Eye Corp..
Article 11 (Notification of Members)
① Any notifications from Game Eye Corp. may be sent to the email address designated in advance by the Member during registration.
② If the notification needs to go to a large number of unspecified Members, Game Eye Corp. may post a notice on the website’s notice board for one (1) week or longer in lieu of individual emails. However, Game Eye Corp. shall individually notify Members in regard to matters that may have a significant impact on the Members’ transactions.
Article 12 (Provision of Information via Email)
① Game Eye Corp. may send various information deemed necessary for Members’ use of the Services to the email address provided by the Member.
② Game Eye Corp. may send profit-making email advertisements using Member information for the operation of the Services, but only if the Member has agreed in advance to receive email advertisements. Members who do not wish to receive email advertisements may unsubscribe at any time on the Services website or an internal settings page.
③ Game Eye Corp. may send an email regardless of the Member’s consent in the following cases:
1) When requesting verification to confirm ownership of the email address entered on the application for use;
2) When the Company deems information significant and of a nature that a Member must be aware of when using other Services;
3) When requesting verification from a Member who requested assistance with resetting a forgotten password.
Article 13 (Application for Purchase, Consent to Provide Personal Information, Etc.)
① Game Eye Corp. Users shall apply for purchases on DeepLoL Pro in the following or similar manner; Game Eye Corp. shall provide the User with the following information in an easy-to-understand manner:
1) Search and selection of Goods, etc.
2) Entry of the User’s name, email address (or mobile phone number), etc.
3) Confirmation of matter(s) in respect to the details of these Terms and Conditions, Services with limited cancellation policies, and other costs
4) Expression of agreement to these Terms and Conditions and confirmation or refusal of the above Item 3 (i.e. mouse click)
5) Application for and confirmation of purchase of Goods, etc., and agreement to Game Eye Corp.’s confirmation of the purchase application
② In the event Game Eye Corp. needs to provide the purchaser’s personal information to a third party, Game Eye Corp. shall notify the purchaser of who will receive their personal information, the purpose for use by the recipient, types of personal information provided, and the period of retention and use of that personal information by the recipient, and receive the purchaser’s consent. (The same shall apply when the agreed-upon matters change.)
Article 14 (Payment Method)
The method of payment for Goods, etc., purchased at DeepLoL Pro may be selected from the following. Game Eye Corp. shall not collect any additional fees regarding payment for Goods, etc.
1) Account transfers through phone banking, internet banking, mail banking, etc.;
2) Online bank transfer without a bankbook;
3) Voucher contracted or approved by Game Eye Corp.
Article 15 (Notice of Receipt, Change and Cancellation of Application for Purchase)
① Game Eye Corp. shall send a notice of receipt to the User after receiving the User’s application for purchase.
② In the event of a difference between the User’s intent and the notice of receipt, the User may change or cancel the application for purchase immediately upon receipt of the notice. If the request for change or cancellation is made prior to the provision of the Services, Game Eye Corp. shall process the request accordingly without delay. In the event that payment has already been made, the User shall follow the regulations on the cancellation of purchases detailed in Article 18 (Cancellation of Purchases).
Article 16 (Provision of Goods, Etc.)
Unless the time of delivery of Goods, etc., is otherwise specified in a separate contract with the User(s), Game Eye Corp. shall take necessary measures to deliver the Goods, etc., within seven (7) days from the date of purchase. However, if Game Eye Corp. has already received the payment in whole or in part, then delivery shall be processed within three (3) business days from the date of the receipt of payment. In such cases, Game Eye Corp. shall take appropriate measures to inform the Customer(s) on the supply procedure and the status of purchased Goods, etc.
Article 17 (Refunds)
In the event that Goods, etc., are sold-out or unavailable and cannot be provided or delivered to a User who applied for purchase, Game Eye Corp. shall notify the User without delay. If payment for Goods, etc., has been made in advance, Game Eye Corp. shall take necessary measures to refund the payment within three (3) business days from the date of the receipt of payment.
Article 18 (Cancellation of Purchases)
① A User who has entered into a contract with Game Eye Corp. regarding the purchase of Goods, etc., in accordance with Article 13(2) of the Act on the Consumer Protection in Electronic Commerce, etc. may cancel his or her related purchase within seven (7) days from the date on which the User received a written contract (if the written contract is received later than the supply of Goods, etc., then the receipt date is set on the date when the User received the Goods, etc., or when Goods, etc., have been supplied). However, if a cancellation of purchase is otherwise stipulated in the Act on the Consumer Protection in Electronic Commerce, etc., it shall be handled according to the Act. Refunds shall not be given to Users for a simple change of mind on their purchase after the cancellation period.
② Notwithstanding Clause 1, if the Goods, etc., differ from the display and advertisement or content of the contract, the User may cancel his or her purchase of Goods, etc., within three (3) months from the date of the receipt of Goods, etc., or within 30 days from the date on which he or she recognized or could have recognized the difference.
Article 19 (Effect of Cancellation of Purchase, Etc.)
① In the event Goods, etc., are returned by a User, Game Eye Corp. shall refund the payment for the Goods, etc., within three (3) business days. In the event of a delay in refund, Game Eye Corp. shall pay the User the accumulated interest at the overdue interest rate indicated in Article 21(2) of the Act on the Consumer Protection in Electronic Commerce, etc. calculated by the number of days delayed.
② In the event the User cancels a purchase, etc., the User shall bear the costs incurred from returning the Goods, etc. On account of the User’s cancellation of purchase, Game Eye Corp. shall not claim a charge for cancellation or compensation for damage. However, in the event of a cancellation of purchase caused by disagreement in the content of Goods, etc., and advertisement or provision of contract, Game Eye Corp. shall bear the costs of returning the Goods, etc.
Article 20 (Copyright & Limitation of Use)
① Copyright and other intellectual property rights for the works produced by Game Eye Corp. shall belong to Game Eye Corp..
② The User shall not reproduce, transmit, publish, distribute, broadcast or put to other commercial use, or cause a third party to do the same with any information for which intellectual property rights belong to Game Eye Corp., without prior consent from Game Eye Corp..
Article 21 (Resolution of Disputes)
① Game Eye Corp. shall give priority to hearing any opinion or resolving any complaint made by User(s). However, in the event that it may not be possible to promptly deal with the matter, Game Eye Corp. shall notify the User with the reason and a settlement schedule.
② Should a User file for Remedy for Damage regarding an e-commerce dispute between Game Eye Corp. and the User, the matter may be commissioned for arbitration to the Fair Trade Commission or a dispute conciliation organization selected by the mayor or provincial governor.
Article 22 (Governing Law)
① These Terms and Conditions and the relationship between Users and Game Eye Corp. shall be governed by the laws of the Republic of Korea, regardless of whether there are any conflicts with the legal provisions of the User’s jurisdiction.
② The court with jurisdiction over the litigation concerning disputes between Game Eye Corp. and Member(s) shall be a competent court under the Civil Procedure Act.
Article 23 (Provision of Free Trial Services)
These Terms and Conditions shall apply even when a Member applies for a free trial (demo version), or if some functions may be limited due to technical reasons or policy. Game Eye Corp. may suspend the provision of the Services for free trials at any time. If a Member does not change his membership to a paid Membership at the end of the free trial period, Game Eye Corp. shall no longer provide the free trial service to the customer, which shall be provided only once per Member. A customer cannot access, retrieve, or reuse any data or setting created during the free trial period. If a customer wishes to continue using the same settings, he or she must become a paid member before the end of the free trial period.
Please contact the Game Eye Corp. Support Team (firstname.lastname@example.org) with any questions, comments, or requests regarding these Terms and Conditions of Use.